The Legals

If you have stayed with us before, we may be able to offer you the ability to book directly with us. Please read these conditions carefully as they act as your Agreement of Booking. All reservation requests are considered to be an acceptance of these conditions.

Contract

When you make a booking with Bengairn Country Lodges Ltd you enter into a contract for which the following terms & conditions apply.

Bookings

You may make a booking by contacting us directly by telephone on 07717422351 or by sending an email to fiona@bengairnlodges.co.uk. Bookings must be made by persons over 18 years old. The booking will be accepted and the contract will apply when we issue an email to you confirming your booking.

In all circumstances, the Contract of Letting is between You (the guest), and the property Owner. This agreement is made on the basis that the property is to be occupied by you for a holiday (as mentioned in the Housing Act 1988 Schedule 1 paragraph 9 or similar legislation in other jurisdictions) and that you acknowledge that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.

Payments & Refunds

Bengairn Country Lodges Ltd only accept payment by electronic transfer. Cheques are not an acceptable method of payment.

Once Bengairn Country Lodges Ltd has confirmed the booking to you a minimum administration fee of £25.00 plus VAT is payable for all changes to the booking.

Bookings made within 60 days of your holiday start date must be paid for in full, including any additional charges and security deposit.

For a booking made more than 60 days before your check-in date, a deposit of 25% of the total rate is payable with the remaining balance being due a minimum of 60 days prior to your check-in date.

Upon payment of the deposit, you will remain liable for the full holiday rental when due if this has not already been paid.

If payment of the balance is not able to be processed by Bengairn Country Lodges Ltd on or by 60 days before the check-in date Bengairn Country Lodges Ltd reserve the right to cancel the reservation & retain the deposit. No refunds will be provided for a cancellation of the reservation after payment has been received.

Cancellation

If you should need to cancel the booking for any reason you must notify Bengairn Country Lodges Ltd in writing via the email address stated in these Booking conditions.

If you should cancel more than 60 days before your arrival, you will be refunded your deposit in full. Should you cancel between 60 days and 30 days before your arrival date, you will be liable for 50% of the full booking value. Cancellations inside 30 days will be liable for 100% of the booking value and Bengairn Country Lodges Ltd reserves the right to keep the full balance.

Should you wish to cut short your holiday before the end of the rental period no refund shall be given for the period of time during your rental period where you do not occupy the property.

Rental Period

The rental period commences, unless otherwise notified, at 4:00pm on the day of arrival and terminates at 10:00am on the day of departure. Any guests found to enter the property prior to the allocated check in time or those who choose to vacate the property after the stated check out time will be subject to additional charges. We are happy to accommodate short breaks from 1st November to 15th of March.

Use Of Property

You agree that the number of people staying in Bengairn Country Lodges Ltd will not exceed the maximum number stated on the website.

You agree that Bengairn Country Lodges Ltd will be used for personal and domestic purposes only. You shall not use the property for any commercial purpose. Bengairn Country Lodges Ltd reserves the right to terminate without notice and without refund for a breach of this condition.

You agree that Our Properties will not be used for any activity or in such a way as to cause a nuisance or annoyance to neighbours of the property.